Login
A single Precisely user account is used to access each of the following systems:
- Customer Support portal
- Partner Support portal
- Downloads via Precisely Data Experience
- User forums and product announcements
- Enhancement requests
- Product training via Precisely U
- Self-service License keys
- Precisely APIs
- Precisely Documentation
Most documentation and articles via Product Help are available without needing to login.
Sign Up
New users can use our self-service registration to sign up. Once registered, you can submit, update and monitor your own cases in our Customer Support / Partner Support portals.
If any users from your organization have administrative privileges within our Customer Support portal, then your admin can alternatively create users linked to your account.
Related Guides
Many of the systems within the Login section have user guides available on how to use them:
- Technical Support Customer Onboarding
- How to access and use the Customer Portal
- What guidelines should I follow to raise a case via Precisely Support
- Create a Support Case
- Case submissions via email are no longer supported
- Product community and announcement registration
- Raising a software or data enhancement request
- Downloading Software and Data from the Precisely Data Experience (PDX)