Assure iTERA
Documentation
Articles
HAE0274 - Cannot sync object: NULLID/QIDCTP10 *FILE
OBJMON2 in message wait.
DLOATR audit getting error *MODTSP
Does iTera MQ replication replicate MQ authorities such as shown in WRKMQMAUT?
CPF2151 error during OBJATR audit for *USRPRF
Upgrade of License Manager fails during Assure MIMIX upgrade due to Assure Security EXASYN job having lock on LM2000P
RNQ1211 Or RNX1211 on file E2PCSTE after upgrading to 6.2.17
CHKLIBREF utility to locate uses of Precisely libraries that will be affected by Public *EXCLUDE.
How to get installed Assure product software version programmatically
New libraries not showing up in 4.11
What is the procedure to decrease the amount of time that receivers are retained on the system?
Install failed CPD32E7 - Trigger operation failed
Information about the xx_OBJZCP purge job
iTERA HA Tech Alert 015 - RevA - User Profile Maps Not Replicating
#FILATR audit reporting *DBRIND differences.
QSTRUP Program Changes in order to start Itera Availability after IPL
Did You Know... Stronger audit protection is part of iTERA Availability 6.1?
Did You Know... Checking for recommended IBM i PTFs is easy with CHKIBMPTF?
SYSMON in DLY-900 with error CPI9161 Database TCP/IP or local socket connection ended.
Controlling the creation of job logs being created by iTera HA jobs
IFS mon job getting RNX0100 on program E27550RP statement 60100 RMVNRP
Missing new ITALERT directory off the backup after HA 6.0 upgrade
File not synching, appears to be stuck
*TRGXSTIND *RCYFAILED reported on #FILATR audit.
OBJMON1 job seems to be running at 10-15% of CPU utilization.
What TCP/IP ports are required by iTERA HA?
Primary exit point missing
Updating your License Keys and Maintenance Information with iSeries Navigator
How do you perform a large object resync - Large object resyncing over and over - iTera HA
Option 4.11 is generating CPI9200- Error found on SNDPGMMSG command.
iTERA Availability 6.1 Tech Alert 036 Auto Sync values in 4.30 changed and Journaling end/restart where 4.20 filters defined
Are there any concerns in iTera v6.0 or v6.1 if we increase our i5 QSECURITY from level 20 to 40-50?
After upgrading to V5R3M0 or higher, 7PA2K05 *Error iTera High Availability
iTERA HA Tech Bulletin 015 - iTERA support of MINENTDTA
MONSTS job in MSGW status
Role Swap Readiness Error - Disabled all tests - HAE1105
How to change the number of jobs iin the iTERA job queue
Loading PTFs and 0XP0723 and 0XP0725 would not apply
Purge E2P5101c file prior to performing file reorganization
How to automatically start additional sync jobs.
IFS apply job isn't moving - why is this?
MQ Replication will not end or will not start
RCAC Support with Itera
HAE0274 - Cannot sync object: NULLID/QIDCTP10 *FILE
OBJMON2 in message wait.
AUDIT_JOJ going into *MSGW
Applying an iTERA license key with UPDLICKEY fails CPF9E41 - Product 7VSI001 V6R0 feature 5084 not found
HAE1829 - Jrn library/journal has n library, nnnn Lib objects, and IFS objects that are invalid
CPA0702 - CPF0001 received by procedure ZPCL92 (C D I R)
RNQ1251 - Permanent I/O error occurred in file E27580DE (C G D F).
4.11 F7 = Toggle View shows Opt column is blank
DLOATR audit getting error *MODTSP
Does iTera MQ replication replicate MQ authorities such as shown in WRKMQMAUT?
CPF2151 error during OBJATR audit for *USRPRF
Upgrade of License Manager fails during Assure MIMIX upgrade due to Assure Security EXASYN job having lock on LM2000P
RNQ1211 Or RNX1211 on file E2PCSTE after upgrading to 6.2.17
CHKLIBREF utility to locate uses of Precisely libraries that will be affected by Public *EXCLUDE.
#OBJATR *SQLSP *NE difference - SYNCDGACTE SYNCOBJ SYNCXXX fails SQL7909 SQL9010
LVE100c RC 5 when Signing on with iTera admin profile
Information on 5.1 Option 23 for Itera 6.2
How to get installed Assure product software version programmatically
New libraries not showing up in 4.11
What is the procedure to decrease the amount of time that receivers are retained on the system?
Considerations prior to upgrading to next version
Seeing 4 objects under the Healed status under 3.7, wondering when they will be cleaned up and how?
System Monitor not updating
Can I delete iTERA save files in QGPL?
Did You Know...iTERA can help with Library Replication?
Remote Journal Filtering with iTERA version 6.1 and IBM OS 7.1 and later
Install failed CPD32E7 - Trigger operation failed
Information about the xx_OBJZCP purge job
iTERA HA Tech Alert 015 - RevA - User Profile Maps Not Replicating
iTERA HA Tech Bulletin 014 - Documentation Realignment
Issue with RJT SYNC process
Trying to download PTF's ISO from FTP site - it50 not found
Error loading service pack
Steps to Audit/Correct Objects Replicated through the Transport Journal
Audit last run shows *ENABLED when auto recovery is set to *DISABLED
#FILATR audit reporting *DBRIND differences.
QSTRUP Program Changes in order to start Itera Availability after IPL
Did You Know... Stronger audit protection is part of iTERA Availability 6.1?
How to reactivate a Remote Journal
Can't delete journal receivers because of QDPR exit point
Jobs Failing for Unkown Host - TCP3202 received by procedure XPRCV270CL.
Does iTERA support External Drives and iASPs ?
How to flush the DNS cache on the System i
Having issues with IT alert job E2A_EMAIL staying running after upgrading to 6.0
Did You Know... Checking for recommended IBM i PTFs is easy with CHKIBMPTF?
SYSMON in DLY-900 with error CPI9161 Database TCP/IP or local socket connection ended.
Controlling the creation of job logs being created by iTera HA jobs
ANZOBJCVN report and V6R1 audit report
Receive HAE0727 on RCDCNT or CHKOBJMTCH Audits
Use the Object Audit to sync all objects in a library
Specify a New Library for Mirroring
Several unapplied entries, what is causing so many entries?
Files that can be cleared or set to reuse deleted records
IFS mon job getting RNX0100 on program E27550RP statement 60100 RMVNRP
Missing new ITALERT directory off the backup after HA 6.0 upgrade
File not synching, appears to be stuck
Steps to setting up multiple HA Admin profiles
How do I change the password for the ITERAOWNER user profile?
Installed PTFs and now can't sign on to the Target system
Applying Service Pack 15 for iTERA HA 5.0 - error on ptf 0HA2412
iTERA HA v6.0 Reference Guide
Objects stuck requesting Sync on status AplWAt in 1.1 F6 Screen
*TRGXSTIND *RCYFAILED reported on #FILATR audit.
OBJMON1 job seems to be running at 10-15% of CPU utilization.
What TCP/IP ports are required by iTERA HA?
Primary exit point missing
Updating your License Keys and Maintenance Information with iSeries Navigator
How do you perform a large object resync - Large object resyncing over and over - iTera HA
Option 4.11 is generating CPI9200- Error found on SNDPGMMSG command.
iTERA Availability 6.1 Tech Alert 036 Auto Sync values in 4.30 changed and Journaling end/restart where 4.20 filters defined
Are there any concerns in iTera v6.0 or v6.1 if we increase our i5 QSECURITY from level 20 to 40-50?
After upgrading to V5R3M0 or higher, 7PA2K05 *Error iTera High Availability
iTERA HA Tech Bulletin 015 - iTERA support of MINENTDTA
MONSTS job in MSGW status
How do I identify IFS Audit Failures?
Application Audit receiving RNQ1216 and Error message CPF4101 on xx_AUD_APP job
iTERA HA Tech Alert 016 - Directory Entry Replication Conversion Map Issue
How do I stop iTERA from deleting journal receivers which are managed by user application?
Which libraries can be deleted after upgrading to iTERA 6.1?
Set up Daily Audit Stream/CHKOBJMTCH Audit for Multiple Backup Nodes
Role Swap Readiness Error - Disabled all tests - HAE1105
How to change the number of jobs iin the iTERA job queue
Loading PTFs and 0XP0723 and 0XP0725 would not apply
DEV_AUDP Dumps daily
Remote Journal inactive on Primary and will not start.
What is the 24-Hour Max Network Exposure?
iTERA 6.0 considerations when performing an IBM OS upgrade.
#FILDTA Audit report difference *CO for a specific file
DASD high on Primary due to Journal Receivers
Purge E2P5101c file prior to performing file reorganization
How to automatically start additional sync jobs.
IFS apply job isn't moving - why is this?
How do I FTP a license key from PC to iSeries or iSeries to iSeries?
Change Library ASP Journal Assignment
#FILDTA IGNOBJ *CO CPF4234 for files with Allow Read YES.
Recommended IBM i PTFs and CHKIBMPTF utility
iTERA HA v6.0 Release Notes
MQ Replication will not end or will not start
Using License Manager - 8.1
Applying an iTERA license key with UPDLICKEY fails CPF9E41 - Product 7VSI001 V6R0 feature 5084 not found
New install QTEMP/INSPRD gets CPD0030 - Command INSPRD in Library QTEMP not found
HAE0274 - Cannot sync object: NULLID/QIDCTP10 *FILE
How to automatically start additional sync jobs.
How to validate if an access code is permanent
Replication of IFS object that contains Public key for SSH/sFTP
AUDIT_JOJ going into *MSGW
How to identify the big DASD consumers on the IBM i
HAE1829 - Jrn library/journal has n library, nnnn Lib objects, and IFS objects that are invalid
#FILATR *TRGXSTIND *RCYSBM submitted recovery failed
How do I change the ITERA HA Replication IP address in V6.1 and above?
How do I update Itera PTF's?
Recommended IBM i PTFs and CHKIBMPTF utility
iTERA install/upgrade failed MCH3401 - Cannot resolve to object QICU. How do I resolve this?
Object shows that it requires a tape sync in 1.1.F6 Objects Requesting Sync. How to do a Netsync?
iTERA Availability 6.1 Upgrade Guide
#DLOATR failed MCH1210 CPF8A89
Directory Entry Replication - should QATMSMTPA file be replicated?
Journal receivers not deleting. CPF7024 RC 2
XPJRNMGT job received error CPF705F
Does iTera support a password length of 127?
iTERA V5.0: IBM OS Upgrade Guidelines, Instructions, and Compatibility
Need to end MIMIXSBS
Purge E2P5101c file prior to performing file reorganization
CHKLIBREF utility to locate uses of Precisely libraries that will be affected by Public *EXCLUDE.
What is Journal caching?
iTERA HA v6.0 Release Notes
How to NOT automatically sync new files created in a mirrored library
Object is stuck on the OSR screen. Errors CPF1002 & CPF3296 in SR Job
Audit OBJATRAUD is HLD status
*TRGXSTIND *RCYFAILED reported on #FILATR audit.
List of iTERA HA and iTERA Vault Exit Point programs
Using License Manager - 8.1
Applying an iTERA license key with UPDLICKEY fails CPF9E41 - Product 7VSI001 V6R0 feature 5084 not found
New install QTEMP/INSPRD gets CPD0030 - Command INSPRD in Library QTEMP not found
RCAC Support with Itera
LVE100C rc 1 Product-level security error for a command in MIMIX or License Manager (LAKEVIEW)
Using License Manager - 7.1
Using License Manager - 9.0
#OBJATR showing *NOT FOUND on System 1 for *USRPRF
Upgrade of License Manager fails during Assure MIMIX upgrade due to Assure Security EXASYN job having lock on LM2000P
HAE0274 - Cannot sync object: NULLID/QIDCTP10 *FILE
How to automatically start additional sync jobs.
How to validate if an access code is permanent
OBJMON2 in message wait.
Can I stop the Audits from deleting items off the backup system during a Role Swap??
New install gets CPF4AA7 - Password value not valid rc 17
#FILDTA audit *IGNOBJ due to difference *CO
How to get installed Assure product software version programmatically
CPI8365 message during save.
Replication of IFS object that contains Public key for SSH/sFTP
AUDIT_JOJ going into *MSGW
How to identify the big DASD consumers on the IBM i
How to End Replication on an IFS folder
What does the "Current Max Network Exposure" indicate on the 1.1 screen?
E2IFSREF cleanup procedures.
*SQLSP and *SQLUDF recovering daily.
% used by Receivers High - Journal Receivers not deleting
What is the MIMIXOWN password, can I change it?
HAE1829 - Jrn library/journal has n library, nnnn Lib objects, and IFS objects that are invalid
#FILATR *TRGXSTIND *RCYSBM submitted recovery failed
How do I change the ITERA HA Replication IP address in V6.1 and above?
4.11 F7 = Toggle View shows Opt column is blank
CPA0702 - CPF0001 received by procedure ZPCL92 (C D I R)
OBJMON1 job seems to be running at 10-15% of CPU utilization.
Steps to remove a USER or MIRROR journal from iTera.
What NOT to mirror for FTP Manager/PGP
RNQ1251 - Permanent I/O error occurred in file E27580DE (C G D F).
How do I update Itera PTF's?
Recommended IBM i PTFs and CHKIBMPTF utility
iTERA install/upgrade failed MCH3401 - Cannot resolve to object QICU. How do I resolve this?
Considerations prior to upgrading to next version
How to change your FTP server to use a port other than the default port of 21.
How do I end replication for a mirrored library
DLOATR audit getting error *MODTSP
Vision Audits not running per the schedule
Error message related with the Message Queue E2MSGQ - is full
Object shows that it requires a tape sync in 1.1.F6 Objects Requesting Sync. How to do a Netsync?
iTERA Availability 6.1 Upgrade Guide
#DLOATR failed MCH1210 CPF8A89
PTF 0HA0864 - API to determine the current role state
Upgrading Enforcive and receiving error CPF2204 - E2D1ADMIN not found
How to restart MQ replication
Library in 4.11 Primary in a Restore status-but not restoring
How do I set up job NMOL_SYNC or E2SYNCNML
Journal Receivers not deleting - DASD at 90+%
Directory Entry Replication - should QATMSMTPA file be replicated?
Journal receivers not deleting. CPF7024 RC 2
XPJRNMGT job received error CPF705F
What do the colors on the screen represent in IFS replication?
OSR - objects stuck in Aplwait status
How do I identify IFS Audit Failures?
Apply job in MSGW
E2Alert v4.3 Installation and User Guide
iTERA HA Tech Alert 025 - Updated Filtering Procedures
Does iTera support a password length of 127?
iTERA V5.0: IBM OS Upgrade Guidelines, Instructions, and Compatibility
Need to end MIMIXSBS
RSR warning for backup system due to Object sync.
Can't find role swap checklist docs
System performance issues related to journaling
Option 4.11 is generating CPI9200- Error found on SNDPGMMSG command.
How do I exclude an object or sub-directory of IFS Replication?
Perform a System Health Check prior to performing a Role Swap
Purge E2P5101c file prior to performing file reorganization
CHKLIBREF utility to locate uses of Precisely libraries that will be affected by Public *EXCLUDE.
What is Journal caching?
MRRDWNJOB Stuck on Backup
XPJRNMGT does not exist or was deleted - How do I recreate
AMQAJRN journal receivers created out of order
How to send a library to remote system one time but not mirror or journal it.
How do I FTP a license key from PC to iSeries or iSeries to iSeries?
Remote journal will not start - Shows INACTIVE
iTERA HA v6.0 Release Notes
How to NOT automatically sync new files created in a mirrored library
Object is stuck on the OSR screen. Errors CPF1002 & CPF3296 in SR Job
iTERA HA Tech Bulletin 005 - Permanently applying iTERA HA PTFs
Failover Procedures checklist iTERA v6
iTERA Availability 6.1 Tech Alert 036 Auto Sync values in 4.30 changed and Journaling end/restart where 4.20 filters defined
Steps to change preferred Role of Replicate and Backup nodes only
What is the required setting for iTERA for each version for the CHGDDMTCPA?
How do I configure Job Scheduler Replication? (WRKJOBSCDE)
Audit OBJATRAUD is HLD status
*TRGXSTIND *RCYFAILED reported on #FILATR audit.
List of iTERA HA and iTERA Vault Exit Point programs
How do I import / load a User Journal in iTERA?
OBJMON3 in error on the RSR Monitor
Some audits appear to be not running - The history is blank.
Application Audit receiving RNQ1216 and Error message CPF4101 on xx_AUD_APP job
Receiving message HAE0612
CL program to end journaling on all objects in a specified library
Recommended IBM i PTFs and CHKIBMPTF utility
CHKLIBREF utility to locate uses of Precisely libraries that will be affected by Public *EXCLUDE.
iTERA Availability 6.2 Reference Guide
#FILDTA IGNOBJ *CO CPF4234 for files with Allow Read YES.
iTERA OS Compatibility Matrix
*ACCPTHVLD *NE for #FILATRMBR
How do I change the ITERA HA Replication IP address in V6.1 and above?
iTERA Availability 6.2 Role Swap Checklist
Remote Journal Inactive and/or Apply Jobs inactive or in DLYW - Partial receiver on backup system
What can cause a CPF4207 Error message in an iTERA Job ?
New install gets CPF4AA7 - Password value not valid rc 17
% used by Receivers High - Journal Receivers not deleting
Journal Receivers not deleting - DASD at 90+%
OS_XXXX job- MSGW - Error message CPF4182 appeared during OPEN for file E2PLIB
How to change your FTP server to use a port other than the default port of 21.
User Profile Replication Setup & Troubleshooting
SR_ Jobs on Backup system in MSGW CPA0702 with CPF0001 Message
What TCP/IP ports are required by iTERA HA?
How to get installed Assure product software version programmatically
RSR shows status Severe
#FILATR reports *DBRIND error every day
How do I configure Job Scheduler Replication? (WRKJOBSCDE)
Vision Audits not running per the schedule
CPI8365 message during save.
How do I exclude/end IFS folder from replication?
Can user profiles be enabled on the target system?
How to change the System Name
#DLOATR failed MCH1210 CPF8A89
LVE100c RC 5 when Signing on with iTera admin profile
How do I FTP a license key from PC to iSeries or iSeries to iSeries?
Steps to remove a USER or MIRROR journal from iTera.
iTERA HA v6.0 Reference Guide
How to restart MQ replication
Recommended IBM i PTFs and CHKIBMPTF utility
CHKLIBREF utility to locate uses of Precisely libraries that will be affected by Public *EXCLUDE.
iTERA Availability 6.2 Reference Guide
LVE100C rc 1 Product-level security error for a command in MIMIX or License Manager (LAKEVIEW)
Updating your License Keys and Maintenance Information with iSeries Navigator
Did You Know... Checking for recommended IBM i PTFs is easy with CHKIBMPTF?
What is the MIMIXOWN password, can I change it?
#FILATR *TRGXSTIND *RCYSBM submitted recovery failed
*SQLSP and *SQLUDF recovering daily.
#FILDTA IGNOBJ *CO CPF4234 for files with Allow Read YES.
iTERA OS Compatibility Matrix
*ACCPTHVLD *NE for #FILATRMBR
Using License Manager - 9.0
DDM Errors - Troubleshooting Tips / How do I start the DDM Server?
#FILDTA audit *IGNOBJ due to difference *CO
#FILATR audit reporting *DBRIND differences.
Using License Manager - 8.1
Audit *NOTRCVD due to *UN *RTVFAILED
How do I change the ITERA HA Replication IP address in V6.1 and above?
iTERA Availability 6.2 Role Swap Checklist
Remote Journal Inactive and/or Apply Jobs inactive or in DLYW - Partial receiver on backup system
How to identify the big DASD consumers on the IBM i
CPA7090 rc1 - Entry not journaled to journal error message
#OBJATR *SQLSP *NE difference - SYNCDGACTE SYNCOBJ SYNCXXX fails SQL7909 SQL9010
Objects requesting synch staying in RSTNFY status
New install QTEMP/INSPRD gets CPD0030 - Command INSPRD in Library QTEMP not found
What NOT to mirror for FTP Manager/PGP
What can cause a CPF4207 Error message in an iTERA Job ?
New install gets CPF4AA7 - Password value not valid rc 17
% used by Receivers High - Journal Receivers not deleting
Audit Compliance status in *ATTN or *ACTREQ; causes a Warning or Error for AUDIT test in RSR Monitor.
User profile replication parameters
#FILATR - How to manually correct journal attribute differences - *JRNIMG, *JRNOMIT, or *JRNOPT for User Journal
Changing maximum calculated thread groups for CMPFILDTA *CALC, #FILDTA *LEVEL30
CPI70E6 on backup - Journal or journal receiver not available; reason code 5 in qsysopr
HOW: How do you perform a network or tape sync on a library in iTERA Availability 6.1?
Journal Receivers not deleting - DASD at 90+%
OS_XXXX job- MSGW - Error message CPF4182 appeared during OPEN for file E2PLIB
How to change your FTP server to use a port other than the default port of 21.
Journal receivers not deleting. CPF7024 RC 2
CPF37AC received on for library <library>
*TRGXSTIND *RCYFAILED reported on #FILATR audit.
iTERA Availability 6.2 Upgrade Guide
iTERA Availability 6.2 Virtual Role Swap Checklist
iTERA Availability 6.1 User Guide
User Profile Replication Setup & Troubleshooting
SR_ Jobs on Backup system in MSGW CPA0702 with CPF0001 Message
What TCP/IP ports are required by iTERA HA?
CPF1105 Maximum number of jobs running in subsystem.
MRRENDJOB , MRRDWNJOB, and MRRDWNGRP- Suspend the apply jobs on the backup and run a job
How do I view and/or change the HA profile password in iTERA ?
#FILDTA audit fails with LVE0101 rc 3455.
#FILDTA Audit report difference *CO for a specific file
Device configurations failing to replicate- message CPD8FF0
How to get installed Assure product software version programmatically
RSR shows status Severe
#FILATR reports *DBRIND error every day
iTERA HA v6.0 User Guide
#OBJATR - *NOTRCVD due to *UN *RTVFAILED
Applying an iTERA license key with UPDLICKEY fails CPF9E41 - Product 7VSI001 V6R0 feature 5084 not found
Application Audit receiving RNQ1216 and Error message CPF4101 on xx_AUD_APP job
Journal Manager job in MSGW CPA0702 CPF70ED received by procedure XPRCV230CL
Resolve IP Connection Warnings
How do I configure Job Scheduler Replication? (WRKJOBSCDE)
Vision Audits not running per the schedule
CPI8365 message during save.
Considerations prior to upgrading to next version
Current Max Apply and / or 24 Hour Network Exposure Latency incorrect in System Monitor Screen 1.1
iTERA Availability 6.2 Failover Checklist
iTERA Availability 6.2 Advanced Features Guide
call to *LIBL/QCMDEXC ended in error (C G D F). Cannot start iTERA HA
Can I use *USRIDPWD for CHGDDMTCPA attributes?
How do I exclude/end IFS folder from replication?
Can user profiles be enabled on the target system?
How to change the System Name
How to install the service packs for iTERA Availability V6.1.
Install failed CPD32E7 - Trigger operation failed
RNQ1211 Or RNX1211 on file E2PCSTE after upgrading to 6.2.17
Remote Journal Inactive. Remote send status is CTLINACT.
Need to reset sequence number of a journal.
iTERA Availability 6.1 Upgrade Guide
#DLOATR failed MCH1210 CPF8A89
LVE100c RC 5 when Signing on with iTera admin profile
How do I FTP a license key from PC to iSeries or iSeries to iSeries?
RNQ1251 - Permanent I/O error occurred in file E27580DE (C G D F).
Perform a System Health Check prior to performing a Role Swap
#FILDTA *UE Difference indicator
Using License Manager - 7.1
What is Journal caching?
How do I exclude an object or sub-directory of IFS Replication?
Steps to remove a USER or MIRROR journal from iTera.
iTERA HA v6.0 Reference Guide
How to restart MQ replication
Directory Entry Replication - should QATMSMTPA file be replicated?
How to reactivate a Remote Journal
Replication of IFS object that contains Public key for SSH/sFTP
Error message related with the Message Queue E2MSGQ - is full
CPA0702 - CPF0001 received by procedure ZPCL92 (C D I R)
CPF7019 RC1 Sequence number not reset
Downloads
Assure iTERA contains self-service downloads within Precisely Data Experience for user accounts with active entitlements:
For more details, please see the Precisely Data Experience user guide.
- Go to Precisely Data Experience.
- Select My Software Products. You may be prompted for a login if not already authenticated.
- Select on the product to download. Product naming conventions may slightly differ and other products may also display.
- Once within a product, the latest version will be displayed by default and older versions can be selected via the Release dropdown.
- Select any product file to download.
For more details, please see the Precisely Data Experience user guide.
Licenses
Assure iTERA offers self-service keys within License Keys for user accounts with active entitlements:
- Go to License Keys.
- Click on the Emergency Key, LRP Upload or LKP Decryptor links next to your product. Product naming conventions may slightly differ and other products may also display. Note that you may need to switch the Support Site dropdown above the table if you have multiple contracts.
- Follow the instructions on the respective pages to create and download your key.