Documentation

Downloads

AES/400 does not currently offer self-service downloads. Please raise a case via the Customer portal or Partner portal for AES/400 downloads.

Licenses

AES/400 offers self-service Emergency keys within License Keys for user accounts with active entitlements:

  1. Go to License Keys.
  2. Click on the "Emergency Key" link next to your product. Product naming conventions may slightly differ and other products may also display. Note that you may need to switch the Support Site dropdown above the table if you have multiple contracts.
  3. Follow the instructions on the "Emergency Key" page to create and download your key.
For all other license requests, please raise a case via the Customer portal or Partner portal.

 

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