Assure iTERA
Documentation
Articles
Message ID HAI020A when entering the 3.2 menu.
Obsolete entries in WRKLICKEY not getting removed
CPD0011 - Qualified missing from qualified name '*LIBL '
AUDIT_JOJ going into *MSGW
Remote Journal active but applies are not processing
Applying an iTERA license key with UPDLICKEY fails CPF9E41 - Product 7VSI001 V6R0 feature 5084 not found
HAE1829 - Jrn library/journal has n library, nnnn Lib objects, and IFS objects that are invalid
Object not syncing to the target. Error Message ID . . . . . . : CPF2283
RNQ1251 - Permanent I/O error occurred in file E27580DE (C G D F).
DLOATR audit getting error *MODTSP
#DGFE Audits failing after upgrading to V7R4
MCH3203 - QJORCVJE - Function error X'1716' in Itera Apply Job or Mimix DBRDR
License Manager DSPSYSINF shown wrong LPAR Number when greater than 256
Best practice set up for Handling identity fields in SQL-defined files ensuring the autonumbering starts at the same place after a role-swap?
CPF2151 error during OBJATR audit for *USRPRF
Upgrade of License Manager fails during Assure MIMIX upgrade due to Assure Security EXASYN job having lock on LM2000P
Install a decrypted LKP license file
Remote Journal not starting: HAE8178, CPF9801
Information on 5.1 Option 23 for Itera 6.2
How to replicate AES with HA Software
Finding Damaged Objects (IBM Technical Document)
How do I tell the apply to skip journal entries for one object?
Transport journal apply job in TIMA status and not moving
OBJMON3 in error on the RSR Monitor
Journal receivers not deleting. MCH1210 on XPJRNMGT receiver value to small to hold result.
How to change Journaling to Both for one object
What is the Best Practice for iTERA HA if Replication/Communication/Backup System will be down?
Unable to update Itera PTF's.
OBJMON2 Object Monitor 2 Wrn N/A RSR: 239: The job may be behind
Option F16 fails to clear messages.
AUDRCV0001 not found by XPJRNMGT job
How can we verify the MA Expiration Date of an iTERA license?
Missing exit point Component Audit Monitor *DIRE
Apply job in MSGW
iTERA HA 5.0 Cluster Host Monitor
Extend or Reduce the Length of Time that Apply Job History is Stored
What does the "Current Max Network Exposure" indicate on the 1.1 screen?
Technical Bulletin TB_MULTI_003 Change FTP address in Host Table Entries
IBM i System Value Requirements for QALWOBJRST
Message ID HAI020A when entering the 3.2 menu.
Obsolete entries in WRKLICKEY not getting removed
Moving mirrored libraries to a new journal
AUDITLIB error HAE1172 in role swap readiness after upgrade to iTERA 6.2.26
When using APYLICKEY to apply a LKP file, receiving error CPF3743
RCAC Support with Itera
HAE0274 - Cannot sync object: NULLID/QIDCTP10 *FILE
OBJMON2 in message wait.
CPD0011 - Qualified missing from qualified name '*LIBL '
AUDIT_JOJ going into *MSGW
Remote Journal active but applies are not processing
Applying an iTERA license key with UPDLICKEY fails CPF9E41 - Product 7VSI001 V6R0 feature 5084 not found
HAE1829 - Jrn library/journal has n library, nnnn Lib objects, and IFS objects that are invalid
Object not syncing to the target. Error Message ID . . . . . . : CPF2283
4.11 F7 = Toggle View shows Opt column is blank
CPA0702 - CPF0001 received by procedure ZPCL92 (C D I R)
Objects stuck in OSR, unable to sync to target
RNQ1251 - Permanent I/O error occurred in file E27580DE (C G D F).
DLOATR audit getting error *MODTSP
#DGFE Audits failing after upgrading to V7R4
MCH3203 - QJORCVJE - Function error X'1716' in Itera Apply Job or Mimix DBRDR
License Manager DSPSYSINF shown wrong LPAR Number when greater than 256
Best practice set up for Handling identity fields in SQL-defined files ensuring the autonumbering starts at the same place after a role-swap?
CPF32A7 - System Database catalog QADBXREF has incorrect data for library ITERAWRK
Can iTera and InfoSphere work together on the same system?
Does iTera MQ replication replicate MQ authorities such as shown in WRKMQMAUT?
CPF2151 error during OBJATR audit for *USRPRF
Upgrade of License Manager fails during Assure MIMIX upgrade due to Assure Security EXASYN job having lock on LM2000P
Install a decrypted LKP license file
RNQ1211 Or RNX1211 on file E2PCSTE after upgrading to 6.2.17
CHKLIBREF utility to locate uses of Precisely libraries that will be affected by Public *EXCLUDE.
iTERA IFS filtering
LVE100c RC 5 when Signing on with iTera admin profile
DB Target in threshold - DBRDR not moving
#OBJATR *SQLSP *NE difference - SYNCDGACTE SYNCOBJ SYNCXXX fails SQL7909 SQL9010
Remote Journal not starting: HAE8178, CPF9801
Information on 5.1 Option 23 for Itera 6.2
How to replicate AES with HA Software
How to get installed Assure product software version programmatically
What steps should be taken to bring down the iTERA system and then start it again?
iTERA HA Tech Alert 026 - Issue applying iTERA PTFs on IBM i 6.1 or 7.1
E2HLDQSIZE - Receiver value too small to hold result - error
How is the IFS Audit review cleared?
RNQ1021 for File E2PTRGF at stmt 132700, duplicate record error.
Finding Damaged Objects (IBM Technical Document)
How do I tell the apply to skip journal entries for one object?
Transport journal apply job in TIMA status and not moving
iTERA HA Tech Alert 007 Rev A - CHKOBJMTCH Issues with Multiple Targets
iTERA HA Tech Alert 020 - ZZ Audit Jobs Using Excessive CPU
E2IFSAUDD is large with millions of deleted records
iTERA HA 5.0 Virtual Role Swap Checklist
DEV_AUDP Dumps daily
How do I exclude/end IFS folder from replication?
OBJMON3 in error on the RSR Monitor
Journal receivers not deleting. MCH1210 on XPJRNMGT receiver value to small to hold result.
How to change Journaling to Both for one object
Objects Requesting Sync with a status of R-JobW
How to End User Profile Replication
Damaged Object prevents journaling from starting - CPF6971
How can I end journaling on a physical file within a CLP program, for multiple libraries, with multiple files outside of replication?
custom programs E2USRDWN and E2USRUP
iTERA Availability 6.1 Tech Alert 035 Inaccurate Error in E2MSGLOG
What is the Best Practice for iTERA HA if Replication/Communication/Backup System will be down?
Unable to update Itera PTF's.
OBJMON2 Object Monitor 2 Wrn N/A RSR: 239: The job may be behind
How do I stop replication on some files while a change is made on them, and then resync again
Concerned with iTERA EOL and support
Triggers are being enabled on the primary
Error when applying SP27 HA PTF's.
Is there a documentation on how to allow users to access the Itera HA v6 menu from their normal logins?
Does iTERA support Virtual IP addresses in a Takeover or Role Swap?
Option F16 fails to clear messages.
AUDRCV0001 not found by XPJRNMGT job
How can we verify the MA Expiration Date of an iTERA license?
Are Syncsort products running on IBM i at risk due to the Heartbleed bug?
Remote Journal Inactive. Remote send status is CTLINACT.
Include Objects after being omitted (Filtering)
Journaled Object or Member Rename
RSR - RJSTS Err Remote Journal is active on target
What is the procedure to decrease the amount of time that receivers are retained on the system?
Missing exit point Component Audit Monitor *DIRE
Apply job in MSGW
iTERA HA 5.0 Cluster Host Monitor
RSR: RJSTS: Special Program Failed (required program or file missing)
PTF Release Report for Cross Product-V4R1
Sync issue cannot convert *PGM
iTERA HA v6.0 Release Notes
Why do some replicated DIRE's show PARTSYNC?
Steps to resync IFS directories
Extend or Reduce the Length of Time that Apply Job History is Stored
What does the "Current Max Network Exposure" indicate on the 1.1 screen?
Technical Bulletin TB_MULTI_003 Change FTP address in Host Table Entries
Can IFS objects be excluded based on their object type?
Can I upgrade to iTERA V6.1 with a library above QSYS in the SYSLIBL?
You have requested a resync for an object which is larger than the Object Size Threshold.
Library missing from backup side
There are a number of objects in the OSR stuck on APYWAT
Several unapplied entries, what is causing so many entries?
Error E27582A when starting IFS replication.
IBM i System Value Requirements for QALWOBJRST
Enforcive upgrade error CPF2204 - E2D1ADMIN not found
MCH3203 - QJORCVJE - Function error X'1716' in Itera Apply Job or Mimix DBRDR
Can iTera and InfoSphere work together on the same system?
#DGFE Audits failing after upgrading to V7R4
Best practice set up for Handling identity fields in SQL-defined files ensuring the autonumbering starts at the same place after a role-swap?
Start remote journal fails CPF698F - State of journal not changed.
iTERA Availability v6.1: Upgrade Tips video
Using License Manager - 9.0
LVE100C rc 1 Product-level security error for a command in MIMIX or License Manager (LAKEVIEW)
#OBJATR showing *NOT FOUND on System 1 for *USRPRF
How can I identify the connection in NETSTAT for a particular remote journal link?
#FILDTA audit *IGNOBJ due to difference *CO
How to get installed Assure product software version programmatically
What does the "Current Max Network Exposure" indicate on the 1.1 screen?
E2IFSREF cleanup procedures.
*SQLSP and *SQLUDF recovering daily.
CPF325E - Uncommitted changes pending for file <file> in library <lib>
OBJMON1 job seems to be running at 10-15% of CPU utilization.
Steps to remove a USER or MIRROR journal from iTera.
How do I end replication for a mirrored library
Vision Audits not running per the schedule
Error message related with the Message Queue E2MSGQ - is full
How do I set up job NMOL_SYNC or E2SYNCNML
Journal Receivers not deleting - DASD at 90+%
Directory Entry Replication - should QATMSMTPA file be replicated?
Apply job in MSGW
E2Alert v4.3 Installation and User Guide
iTERA HA Tech Alert 025 - Updated Filtering Procedures
Option 4.11 is generating CPI9200- Error found on SNDPGMMSG command.
How do I exclude an object or sub-directory of IFS Replication?
Perform a System Health Check prior to performing a Role Swap
Error E27582A when starting IFS replication.
IBM i System Value Requirements for QALWOBJRST
Enforcive upgrade error CPF2204 - E2D1ADMIN not found
OSR error - Reason DBR_DLTSNC
Audit *NOTRCVD due to *UN *RTVFAILED
CHKLIBREF utility to locate uses of Precisely libraries that will be affected by Public *EXCLUDE.
Remote Journal active but applies are not processing
Apply job stuck in DLYW-31
Library listed on 4.11 target machine does not exist on primary machine
MCH3203 - QJORCVJE - Function error X'1716' in Itera Apply Job or Mimix DBRDR
Can iTera and InfoSphere work together on the same system?
#DGFE Audits failing after upgrading to V7R4
RCLSTG command and Assure iTERA
CPF32A7 - System Database catalog QADBXREF has incorrect data for library ITERAWRK
How to end iTERA replication and Journaling for an extended period of time.
How do I recreate a Remote Journal manually?
Job E2A_Email is not active
License Manager DSPSYSINF shown wrong LPAR Number when greater than 256
Best practice set up for Handling identity fields in SQL-defined files ensuring the autonumbering starts at the same place after a role-swap?
Start remote journal fails CPF698F - State of journal not changed.
iTERA Availability v6.1: Upgrade Tips video
Changing maximum calculated thread groups for CMPFILDTA *CALC, #FILDTA *LEVEL30
MONTHR Warning Reciever count exceeded for non managed journal
Using License Manager - 8.1
Applying an iTERA license key with UPDLICKEY fails CPF9E41 - Product 7VSI001 V6R0 feature 5084 not found
New install QTEMP/INSPRD gets CPD0030 - Command INSPRD in Library QTEMP not found
Using License Manager - 7.1
Using License Manager - 9.0
LVE100C rc 1 Product-level security error for a command in MIMIX or License Manager (LAKEVIEW)
#OBJATR showing *NOT FOUND on System 1 for *USRPRF
Upgrade of License Manager fails during Assure MIMIX upgrade due to Assure Security EXASYN job having lock on LM2000P
How to automatically start additional sync jobs.
How to validate if an access code is permanent
Can I stop the Audits from deleting items off the backup system during a Role Swap??
CPD0011 - Qualified missing from qualified name '*LIBL '
New install gets CPF4AA7 - Password value not valid rc 17
How can I identify the connection in NETSTAT for a particular remote journal link?
#FILDTA audit *IGNOBJ due to difference *CO
How to get installed Assure product software version programmatically
CPI8365 message during save.
What ECHO2 / iTERA libraries can be deleted after upgrading to V6.0?
Replication of IFS object that contains Public key for SSH/sFTP
Apply job not Starting CPF504D SQLSTATE 38010
How to identify the big DASD consumers on the IBM i
How to End Replication on an IFS folder
What does the "Current Max Network Exposure" indicate on the 1.1 screen?
E2IFSREF cleanup procedures.
*SQLSP and *SQLUDF recovering daily.
% used by Receivers High - Journal Receivers not deleting
What is the MIMIXOWN password, can I change it?
How to replicate AES with HA Software
#FILATR *TRGXSTIND *RCYSBM submitted recovery failed
How do I change the ITERA HA Replication IP address in V6.1 and above?
iTERA IFS filtering
CPF325E - Uncommitted changes pending for file <file> in library <lib>
OBJMON1 job seems to be running at 10-15% of CPU utilization.
Steps to remove a USER or MIRROR journal from iTera.
What NOT to mirror for FTP Manager/PGP
How do I update Itera PTF's?
Recommended IBM i PTFs and CHKIBMPTF utility
iTERA install/upgrade failed MCH3401 - Cannot resolve to object QICU. How do I resolve this?
Considerations prior to upgrading to next version
How to change your FTP server to use a port other than the default port of 21.
How do I end replication for a mirrored library
Vision Audits not running per the schedule
Error message related with the Message Queue E2MSGQ - is full
Object shows that it requires a tape sync in 1.1.F6 Objects Requesting Sync. How to do a Netsync?
iTERA Availability 6.1 Upgrade Guide
#DLOATR failed MCH1210 CPF8A89
PTF 0HA0864 - API to determine the current role state
How to restart MQ replication
Library in 4.11 Primary in a Restore status-but not restoring
How do I set up job NMOL_SYNC or E2SYNCNML
Journal Receivers not deleting - DASD at 90+%
Directory Entry Replication - should QATMSMTPA file be replicated?
Journal receivers not deleting. CPF7024 RC 2
XPJRNMGT job received error CPF705F
What do the colors on the screen represent in IFS replication?
OSR - objects stuck in Aplwait status
How do I identify IFS Audit Failures?
Audit journal entries out of sequence when IBM iAccess Client Solutions v1.1.6 is utilized
Apply job in MSGW
E2Alert v4.3 Installation and User Guide
iTERA HA Tech Alert 025 - Updated Filtering Procedures
Does iTera support a password length of 127?
iTERA V5.0: IBM OS Upgrade Guidelines, Instructions, and Compatibility
Need to end MIMIXSBS
RSR warning for backup system due to Object sync.
Can't find role swap checklist docs
System performance issues related to journaling
Option 4.11 is generating CPI9200- Error found on SNDPGMMSG command.
How do I exclude an object or sub-directory of IFS Replication?
Perform a System Health Check prior to performing a Role Swap
Purge E2P5101c file prior to performing file reorganization
What is Journal caching?
MRRDWNJOB Stuck on Backup
CPF7024 with RC1 on deletion of receiver - High DASD on Journal Receivers
XPJRNMGT does not exist or was deleted - How do I recreate
AMQAJRN journal receivers created out of order
Recommended IBM i PTFs and CHKIBMPTF utility
CHKLIBREF utility to locate uses of Precisely libraries that will be affected by Public *EXCLUDE.
LVE100C rc 1 Product-level security error for a command in MIMIX or License Manager (LAKEVIEW)
#FILATR *TRGXSTIND *RCYSBM submitted recovery failed
*SQLSP and *SQLUDF recovering daily.
#FILDTA IGNOBJ *CO CPF4234 for files with Allow Read YES.
#FILATR audit reporting *DBRIND differences.
#FILDTA audit *IGNOBJ due to difference *CO
How do I change the ITERA HA Replication IP address in V6.1 and above?
iTERA Availability 6.2 Role Swap Checklist
How to identify the big DASD consumers on the IBM i
% used by Receivers High - Journal Receivers not deleting
What NOT to mirror for FTP Manager/PGP
User profile replication parameters
New install QTEMP/INSPRD gets CPD0030 - Command INSPRD in Library QTEMP not found
Audit Compliance status in *ATTN or *ACTREQ; causes a Warning or Error for AUDIT test in RSR Monitor.
#FILATR - How to manually correct journal attribute differences - *JRNIMG, *JRNOMIT, or *JRNOPT for User Journal
CPI70E6 on backup - Journal or journal receiver not available; reason code 5 in qsysopr
OS_XXXX job- MSGW - Error message CPF4182 appeared during OPEN for file E2PLIB
Journal receivers not deleting. CPF7024 RC 2
Journal Receivers not deleting - DASD at 90+%
SR_ Jobs on Backup system in MSGW CPA0702 with CPF0001 Message
Using License Manager v8.0
Delete journal receivers which are no longer needed
How do I sync a library, by object, for iTERA V6.1 or V6.2?
iTERA HA v6.0 User Guide
Steps to FTP LKP file to AS400 when OpsNav isn't available
Applying an iTERA license key with UPDLICKEY fails CPF9E41 - Product 7VSI001 V6R0 feature 5084 not found
MCH3601 error message caused by CPF4128.
CPD1756 - Cannot restore output queue XXXXXXXXXX in library YYYYYYYYYY because writer active
CPI8365 message during save.
How to change the System Name
#OBJATR - *NOTRCVD due to *UN *RTVFAILED
Considerations prior to upgrading to next version
Install failed CPD32E7 - Trigger operation failed
Current Max Apply and / or 24 Hour Network Exposure Latency incorrect in System Monitor Screen 1.1
Recommended IBM i PTFs and CHKIBMPTF utility
CHKLIBREF utility to locate uses of Precisely libraries that will be affected by Public *EXCLUDE.
LVE100C rc 1 Product-level security error for a command in MIMIX or License Manager (LAKEVIEW)
Updating your License Keys and Maintenance Information with iSeries Navigator
iTERA Availability 6.2 Reference Guide
CPF9190 Authorization failure on DRDA/DDM TCP/IP connection attempt. RC 7
What is the MIMIXOWN password, can I change it?
Did You Know... Checking for recommended IBM i PTFs is easy with CHKIBMPTF?
DB Target in threshold - DBRDR not moving
#FILATR *TRGXSTIND *RCYSBM submitted recovery failed
*SQLSP and *SQLUDF recovering daily.
#FILDTA IGNOBJ *CO CPF4234 for files with Allow Read YES.
iTERA OS Compatibility Matrix
*ACCPTHVLD *NE for #FILATRMBR
Changing maximum calculated thread groups for CMPFILDTA *CALC, #FILDTA *LEVEL30
Using License Manager - 9.0
DDM Errors - Troubleshooting Tips / How do I start the DDM Server?
iTERA Availability 6.2 User Guide
#FILATR audit reporting *DBRIND differences.
#FILDTA audit *IGNOBJ due to difference *CO
How do I change the ITERA HA Replication IP address in V6.1 and above?
Using License Manager - 8.1
Audit *NOTRCVD due to *UN *RTVFAILED
iTERA Availability 6.1 Reference Guide
CPA7090 rc1 - Entry not journaled to journal error message
CPI9E19 - Usage limit threshold exceeded for product 7VSI001
Remote Journal Inactive and/or Apply Jobs inactive or in DLYW - Partial receiver on backup system
iTERA Availability 6.2 Role Swap Checklist
How to identify the big DASD consumers on the IBM i
% used by Receivers High - Journal Receivers not deleting
How do I display audit journal to find what job and user deleted an object?
#OBJATR *SQLSP *NE difference - SYNCDGACTE SYNCOBJ SYNCXXX fails SQL7909 SQL9010
New install gets CPF4AA7 - Password value not valid rc 17
What can cause a CPF4207 Error message in an iTERA Job ?
Objects requesting synch staying in RSTNFY status
How do I get a new license key with an updated Maintenance date?
What NOT to mirror for FTP Manager/PGP
User profile replication parameters
New install QTEMP/INSPRD gets CPD0030 - Command INSPRD in Library QTEMP not found
Audit Compliance status in *ATTN or *ACTREQ; causes a Warning or Error for AUDIT test in RSR Monitor.
#FILATR - How to manually correct journal attribute differences - *JRNIMG, *JRNOMIT, or *JRNOPT for User Journal
CPI70E6 on backup - Journal or journal receiver not available; reason code 5 in qsysopr
How to change your FTP server to use a port other than the default port of 21.
DDM fails with CPF9190 rc15
HOW: How do you perform a network or tape sync on a library in iTERA Availability 6.1?
OS_XXXX job- MSGW - Error message CPF4182 appeared during OPEN for file E2PLIB
Journal receivers not deleting. CPF7024 RC 2
Journal Receivers not deleting - DASD at 90+%
Install a decrypted LKP license file
*TRGXSTIND *RCYFAILED reported on #FILATR audit.
Finding Damaged Objects (IBM Technical Document)
iTERA Availability 6.2 Upgrade Guide
CPF37AC received on for library <library>
iTERA Availability 6.2 Virtual Role Swap Checklist
SR_ Jobs on Backup system in MSGW CPA0702 with CPF0001 Message
Using License Manager v8.0
Delete journal receivers which are no longer needed
What TCP/IP ports are required by iTERA HA?
iTERA Availability 6.1 User Guide
CPF1105 Maximum number of jobs running in subsystem.
How can I identify the connection in NETSTAT for a particular remote journal link?
User Profile Replication Setup & Troubleshooting
How do I view and/or change the HA profile password in iTERA ?
How do I sync a library, by object, for iTERA V6.1 or V6.2?
iTERA HA v6.0 User Guide
Steps to FTP LKP file to AS400 when OpsNav isn't available
#FILDTA Audit report difference *CO for a specific file
#FILDTA audit fails with LVE0101 rc 3455.
CPF325E - Uncommitted changes pending for file <file> in library <lib>
MRRENDJOB , MRRDWNJOB, and MRRDWNGRP- Suspend the apply jobs on the backup and run a job
RSR shows status Severe
Device configurations failing to replicate- message CPD8FF0
Applying an iTERA license key with UPDLICKEY fails CPF9E41 - Product 7VSI001 V6R0 feature 5084 not found
MCH3601 error message caused by CPF4128.
CPD1756 - Cannot restore output queue XXXXXXXXXX in library YYYYYYYYYY because writer active
iTERA Availability 6.2 Failover Checklist
How to get installed Assure product software version programmatically
Readme - Assure iTERA HA 6.2.10
Journal Manager job in MSGW CPA0702 CPF70ED received by procedure XPRCV230CL
Application Audit receiving RNQ1216 and Error message CPF4101 on xx_AUD_APP job
Resolve IP Connection Warnings
CPI8365 message during save.
How to change the System Name
#OBJATR - *NOTRCVD due to *UN *RTVFAILED
What is the SAT Lite utility and what does it do?
#FILATR reports *DBRIND error every day
call to *LIBL/QCMDEXC ended in error (C G D F). Cannot start iTERA HA
How do I configure Job Scheduler Replication? (WRKJOBSCDE)
Vision Audits not running per the schedule
Need to reset sequence number of a journal.
Considerations prior to upgrading to next version
Install failed CPD32E7 - Trigger operation failed
Current Max Apply and / or 24 Hour Network Exposure Latency incorrect in System Monitor Screen 1.1
iTERA Availability 6.2 Advanced Features Guide
Can user profiles be enabled on the target system?
Can I use *USRIDPWD for CHGDDMTCPA attributes?
How do I exclude/end IFS folder from replication?
RNQ1251 - Permanent I/O error occurred in file E27580DE (C G D F).
Remote Journal inactive on Primary and will not start.
Downloads
Assure iTERA contains self-service downloads within Precisely Data Experience for user accounts with active entitlements:
For more details, please see the Precisely Data Experience user guide.
- Go to Precisely Data Experience.
- Select My Software Products. You may be prompted for a login if not already authenticated.
- Select on the product to download. Product naming conventions may slightly differ and other products may also display.
- Once within a product, the latest version will be displayed by default and older versions can be selected via the Release dropdown.
- Select any product file to download.
For more details, please see the Precisely Data Experience user guide.
Licenses
Assure iTERA offers self-service keys within License Keys for user accounts with active entitlements:
- Go to License Keys.
- Click on the Emergency Key, LRP Upload or LKP Decryptor links next to your product. Product naming conventions may slightly differ and other products may also display. Note that you may need to switch the Support Site dropdown above the table if you have multiple contracts.
- Follow the instructions on the respective pages to create and download your key.