Portrait Explorer
Portrait Explorer
Articles
Content from EO Content Author not visible in EO Interactive Editor
GEN0437A Custom code page missing from the from HIP file
Information about the MailStream Plus 8.4.4 Release
Will MailStream Plus allow USPS Marketing Mail Flats in EMM trays
EngageOne Content Author Browser Support
Presort settings to create sacks for Exceptional Dispatch using MailStream Plus
MailStream Plus v8.4.3 S01 – Software Patch Release
Information about the MailStream Plus 8.4.3 Release
Assigning 3-digit ZIP Codes in parameter EP TBL with overlapping ranges using MailStream Plus
Input file not found for @@DLVCT error when installing the postal reference files on Linux using MailStream Plus
EngageOne Compose Designer - Error when publishing a HIP file - "The directory name is invalid."
./acushare: No such file or directory using MailStream Plus on Linux
COBOL FILE STATUS=93 FILE and COBOL FILE STATUS=42 on Windows job using MailStream Plus
Checking a license on UNIX/Linux using MailStream Plus
ERROR E0001 when calling MAIL360 GetRange for Mailer ID 123456 Connector: imbcomm/libcurl error: couldn't connect to host using MailStream Plus
Mac Batch Certification and MailStream Plus
Populating the subkeywords MLRNAM and MLRAD* on REPORT MANIFEST using MailStream Plus
Link to ForgeRock article no longer works in EngageOne Server Installation guide
Is it possible to disable the security pop-up when clicking edit communication in EngageOne Interactive in Google Chrome?
The difference between DOC1MAKE and Key Map Generator in EngageOne Designer
PostalOne! error 'The .cqt 3 Digit/5 Digit Container Division must be numeric when the .csm eInduction Indicator = Y' using MailStream Plus
Manifest Rate Codes added for First-Class Letters using MailStream Plus
Creating a thick line in table border in EngageOne Designer
Creating a table with clear borders in EngageOne Designer
How is MailStream Plus supporting the USPS Oct 3, 2021 thru Dec 26, 2021 temporary price increase for Commercial Parcels
Why do the lines for B17 thru B20 on the Aug 2021 3600-FCM contain no rates using MailStream Plus
Where to find the EngageOne documentation?
"xerWarnings" problem restoring FileStore zip in EngageOne Designer Repository Tool
Resolve ERROR: “Item has already been added. Key in dictionary: 'XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX' Key being added: 'XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX'”
"SearchRestService.Middleware.ErrorHandlingMiddleware The remote server returned an error: (404) Not Found." error when using Advanced Search in EngageOne Designer
Information about the upcoming MailStream Plus 8.4.1 Release
"Exception in DataObject Project" whilst branching Strand in EngageOne
McAfee and excluding EngageOne Server files
Using the SOAP AddAttachment service in EngageOne Server
" unable to process JSON com.fasterxml.jackson.core.JsonParseException: Unexpected character ('<' (code 60))" error when submitting document in EngageOne Server
S01 patch release for IBMi users of MailStream Plus version 8.4.0
Error 255 on a Linux machine using MailStream Plus
Tag Print System II gives error reading MailStream Plus 8.4.0 TRA and PLT file
"An error occurred while installing font ‘OCRB’ via the EngageOne Resource Access Server Authentication failure” in Engage Designer
Resolving the MAIL360 Server Error: Unable to allocate serial numbers
Information about the 8.4.0 release of MailStream Plus
The USPS has announced problems with the L012 Labeling List in the Sept and Oct 2020 Postal Reference Files, using MailStream Plus
"XML validation failed whitespace must not occur between externally declared elements with element content in standalone document" error in EngageOne Designer
Interactive Templates unable to use Delivery Option after upgrade
How to correctly recycle the Portrait Dialogue COM+ service or restart Portrait Dialogue services.
How to Install and deploy Reports in Portrait Dialogue v6.x
Downloading EngageOne Enrichment (formerly known as Streamweaver) software and documentation
Retirement of Group1 Website
Adding new interaction assets in EngageOne Video
Resolving fields not getting mapped in Portrait Explorer to Portrait Dialogue Integration
Resolving Portrait Dialogue problems with use of ScrambleURL function in implementing a web service to execute a content object from customer's website.
Resolving "Error 1714 or error applying transforms" uninstalling Portrait Dialogue
Resolve nested expressions functions not working in Portrait Dialogue
Resolving - Dialogue EmailMessageUrl Scramble parameter does nothing
Resolving restore a removed message template in Portrait Dialogue Visual Dialogue?
Resolves message tracking report showing multiple entries of same URL in Portrait Dialogue
Resolving "failed to execute AppActivate" and timeouts in EDGE Client
Resolving issue in Visual Dialogue: Left margin show blank in rft template page setup option
Resolve Certificate error during send email operation - Portrait Dialogue
Resolving long delays in populating a drop down list with values in group criterion for selections takes long time in Portrait Dialogue.
Resolving "The RPC server is unavailable", "Access is denied"," Interface not supported", "The remote procedure call failed", "The remote procedure call failed and did not execute" in Portrait Dialogue.
Resolve issue where an exception is thrown when trying to access an object opened by other user in EngageOne Designer
Resolve error "Interface not supported" on windows XP machine with 2008 server for Portrait Dialogue
Resolve error 'ORA-06650: line 1, column 7: PLS-00201:identifier 'domain:procedure' must be declared' in Portrait Dialogue
Portrait Dialogue - How to stop search engines from listing web mail pages
How to Send SMS or email with URLs as text, not a hyperlink
How to increase the total number of processing threads in Portrait Dialogue
Can MailStream Plus automatically turn palletization off or on, or can it automatically select to palletize by bundles or by sacks, to optimize a mailing
How to use the subkeyword BGLIN4 and Information Variables using MailStream Plus
Difference between LDAP and OpenLDAP within EDGE
Import External document in EngageOne Designer
'Import of Microsoft Distributed Transaction Coordinator (MS DTC) transaction failed' message in Portrait Dialogue
Error "Unable to connect to the database. Login failed for user 'DOC1Login" in EngageOne Designer
COBOL File Status 93 error on MSMDSFB file (or other files) in MailStream Plus
Where to find the EngageOne documentation?
"xerWarnings" problem restoring FileStore zip in EngageOne Designer Repository Tool
Resolve ERROR: “Item has already been added. Key in dictionary: 'XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX' Key being added: 'XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX'”
"SearchRestService.Middleware.ErrorHandlingMiddleware The remote server returned an error: (404) Not Found." error when using Advanced Search in EngageOne Designer
The USPS has announced problems with the L012 Labeling List in the Sept and Oct 2020 Postal Reference Files, using MailStream Plus
"XML validation failed whitespace must not occur between externally declared elements with element content in standalone document" error in EngageOne Designer
Resolving issue in Visual Dialogue: Left margin show blank in rft template page setup option
Resolve Certificate error during send email operation - Portrait Dialogue
Resolving long delays in populating a drop down list with values in group criterion for selections takes long time in Portrait Dialogue.
Resolving "The RPC server is unavailable", "Access is denied"," Interface not supported", "The remote procedure call failed", "The remote procedure call failed and did not execute" in Portrait Dialogue.
'Import of Microsoft Distributed Transaction Coordinator (MS DTC) transaction failed' message in Portrait Dialogue
Error "Unable to connect to the database. Login failed for user 'DOC1Login" in EngageOne Designer
COBOL File Status 93 error on MSMDSFB file (or other files) in MailStream Plus
Content Author failed due to the following error: Failed to build resource pack
Content from EO Content Author not visible in EO Interactive Editor
GEN0437A Custom code page missing from the from HIP file
Interactive Editor Diagnostic tracing - changing log level in log4net.config
Admin page for EO Compose does not work after upgrade
MailStream Plus v8.4.4 S01 Patch Release information
DOC1GEN fails with error GEN0149A AFP GAD buffer overflow, try increasing size of GAD record size
Elimination of the use of Sacks for Periodical Flats and Marketing Mail Flats
EngageOne Vault Zero Page DRP
Information about the MailStream Plus 8.4.4 Release
Will MailStream Plus allow USPS Marketing Mail Flats in EMM trays
EngageOne Content Author Browser Support
Presort settings to create sacks for Exceptional Dispatch using MailStream Plus
MailStream Plus v8.4.3 S01 – Software Patch Release
Information about the MailStream Plus 8.4.3 Release
Assigning 3-digit ZIP Codes in parameter EP TBL with overlapping ranges using MailStream Plus
Input file not found for @@DLVCT error when installing the postal reference files on Linux using MailStream Plus
EngageOne Compose Designer - Error when publishing a HIP file - "The directory name is invalid."
./acushare: No such file or directory using MailStream Plus on Linux
COBOL FILE STATUS=93 FILE and COBOL FILE STATUS=42 on Windows job using MailStream Plus
Checking a license on UNIX/Linux using MailStream Plus
ERROR E0001 when calling MAIL360 GetRange for Mailer ID 123456 Connector: imbcomm/libcurl error: couldn't connect to host using MailStream Plus
Mac Batch Certification and MailStream Plus
Populating the subkeywords MLRNAM and MLRAD* on REPORT MANIFEST using MailStream Plus
Information about the MailStream Plus 8.4.2 Release
Is Finalist 9.2 compatible with EngageOne Enrichment 7.4.1
Is it possible to insert a hyperlink using the EngageOne Interactive Editor
Link to ForgeRock article no longer works in EngageOne Server Installation guide
Is it possible to disable the security pop-up when clicking edit communication in EngageOne Interactive in Google Chrome?
The difference between DOC1MAKE and Key Map Generator in EngageOne Designer
PostalOne! error 'The .cqt 3 Digit/5 Digit Container Division must be numeric when the .csm eInduction Indicator = Y' using MailStream Plus
Manifest Rate Codes added for First-Class Letters using MailStream Plus
Creating a thick line in table border in EngageOne Designer
Creating a table with clear borders in EngageOne Designer
How is MailStream Plus supporting the USPS Oct 3, 2021 thru Dec 26, 2021 temporary price increase for Commercial Parcels
Why do the lines for B17 thru B20 on the Aug 2021 3600-FCM contain no rates using MailStream Plus
Where to find the EngageOne documentation?
"xerWarnings" problem restoring FileStore zip in EngageOne Designer Repository Tool
Resolve ERROR: “Item has already been added. Key in dictionary: 'XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX' Key being added: 'XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX'”
"SearchRestService.Middleware.ErrorHandlingMiddleware The remote server returned an error: (404) Not Found." error when using Advanced Search in EngageOne Designer
Information about the upcoming MailStream Plus 8.4.1 Release
"Exception in DataObject Project" whilst branching Strand in EngageOne
Engageone Designer Folder and items have X's
Custom font displays incorrectly during EngageOne Designer Preview
Setting up entry point parameters for destination discounts versus using a locale code using MailStream Plus
McAfee and excluding EngageOne Server files
Using the SOAP AddAttachment service in EngageOne Server
" unable to process JSON com.fasterxml.jackson.core.JsonParseException: Unexpected character ('<' (code 60))" error when submitting document in EngageOne Server
".WebApplicationException: HTTP 401 Unauthorized" error in EngageOne Server
Retry Logic during document composition in EngageOne Server
Engageone Compose SSO Sign out button logs back in
System Data Integration module sample source code for using own data in EngageOne Server
"user admin locked" error message in Doc1publish.exe
Where does the USPS provide Delivery Standards information for different types of mail?
S01 patch release for IBMi users of MailStream Plus version 8.4.0
Error 255 on a Linux machine using MailStream Plus
Tag Print System II gives error reading MailStream Plus 8.4.0 TRA and PLT file
"An error occurred while installing font ‘OCRB’ via the EngageOne Resource Access Server Authentication failure” in Engage Designer
Resolving the MAIL360 Server Error: Unable to allocate serial numbers
Information about the 8.4.0 release of MailStream Plus
The USPS has announced problems with the L012 Labeling List in the Sept and Oct 2020 Postal Reference Files, using MailStream Plus
"XML validation failed whitespace must not occur between externally declared elements with element content in standalone document" error in EngageOne Designer
Interactive Templates unable to use Delivery Option after upgrade
How to correctly recycle the Portrait Dialogue COM+ service or restart Portrait Dialogue services.
How to Install and deploy Reports in Portrait Dialogue v6.x
Downloading EngageOne Enrichment (formerly known as Streamweaver) software and documentation
Retirement of Group1 Website
Adding new interaction assets in EngageOne Video
Resolving fields not getting mapped in Portrait Explorer to Portrait Dialogue Integration
Resolving Portrait Dialogue problems with use of ScrambleURL function in implementing a web service to execute a content object from customer's website.
Resolving "Error 1714 or error applying transforms" uninstalling Portrait Dialogue
Resolve nested expressions functions not working in Portrait Dialogue
Resolving - Dialogue EmailMessageUrl Scramble parameter does nothing
Resolving restore a removed message template in Portrait Dialogue Visual Dialogue?
Resolves message tracking report showing multiple entries of same URL in Portrait Dialogue
Resolving "failed to execute AppActivate" and timeouts in EDGE Client
Resolving issue in Visual Dialogue: Left margin show blank in rft template page setup option
Resolve Certificate error during send email operation - Portrait Dialogue
Resolving long delays in populating a drop down list with values in group criterion for selections takes long time in Portrait Dialogue.
Resolving "The RPC server is unavailable", "Access is denied"," Interface not supported", "The remote procedure call failed", "The remote procedure call failed and did not execute" in Portrait Dialogue.
Resolve issue where an exception is thrown when trying to access an object opened by other user in EngageOne Designer
Resolve error "Interface not supported" on windows XP machine with 2008 server for Portrait Dialogue
Resolve error 'ORA-06650: line 1, column 7: PLS-00201:identifier 'domain:procedure' must be declared' in Portrait Dialogue
Portrait Dialogue - How to stop search engines from listing web mail pages
Characters showing as question marks
Troubleshooting problems in Portrait Explorer
Resolve Portrait Interaction Optimizer - strange behavior for suggestions in Contact Center
How to have the SSIS packages run on a server other than the main database in Portrait HQ
When upgrading from Portrait Interaction Optimizer v5.5 to v5.5 U1 does the database need upgrading?
How To Find If Portrait Dialogue have a QR Code generator
How to Send SMS or email with URLs as text, not a hyperlink
How to increase the total number of processing threads in Portrait Dialogue
Can MailStream Plus automatically turn palletization off or on, or can it automatically select to palletize by bundles or by sacks, to optimize a mailing
How to use the subkeyword BGLIN4 and Information Variables using MailStream Plus
Difference between LDAP and OpenLDAP within EDGE
Import External document in EngageOne Designer
'Import of Microsoft Distributed Transaction Coordinator (MS DTC) transaction failed' message in Portrait Dialogue
Error "Unable to connect to the database. Login failed for user 'DOC1Login" in EngageOne Designer
COBOL File Status 93 error on MSMDSFB file (or other files) in MailStream Plus
EngageOne Vault Zero Page DRP
Content Author failed due to the following error: Failed to build resource pack
Can I use the IDCURL parameter instead of having a Informed Delivery Campaign file using MailStream Plus
How does MailStream Plus know where to install the software or update on UNIX or Linux?
"Is it correct that Parcel Select Lightweight sack tags have STD in the Contents Lines, instead of PSLW or MKT using MailStream Plus"
MailStream Plus will not allow Standard Mail - Machinable Parcel. (ML TYP S M)
Can MailStream Plus automatically turn palletization off or on, or can it automatically select to palletize by bundles or by sacks, to optimize a mailing
How do you contact the USPS PostalOne! HelpDesk
Mailing the entire MailStream Plus job at the single piece rate
How to load a MailStream Plus license on the Windows platform
Resolve Error "Msg1Gbh.exe failed with exit code -1" In EngageOne Content Author
How can I get a license file for Portrait Dialogue?
What does ALG PS parameter position 10 actually do using MailStream Plus.
How to stop EP ROL moving pieces to the Default entry point instead of the NDC in MailStream Plus
Resolve Error Opening Indexed G1LICEN, File Status = 98 in MailStream Plus on Linux LMIOBAT
How to find the locale key/USPS Facility Drop Site Key information to populate the MailStream Plus DRPKEY and PLTKEY sub keywords
How do you populate the Shipping Services File, Detail Record 2 records using MailStream Plus
Are the MailStream Plus monthly Postal Reference Files provided in a .zip file
GEN0437A Custom code page missing from the from HIP file
Interactive Editor Diagnostic tracing - changing log level in log4net.config
Admin page for EO Compose does not work after upgrade
DOC1GEN fails with error GEN0149A AFP GAD buffer overflow, try increasing size of GAD record size
How to know when the REPORT USPSQUAL will not be generated with undersize mailings using MailStream Plus
How to populate the CRID Customer Registration ID values on the Postage Statements produced by MailStream Plus
Checking to see when the USPS Reference files expire in MailStream Plus
Information regarding the MailStream Plus USPS Reference files ie Postal Reference Files or PRF files use on different platforms
MailStream Plus v8.4.4 S01 Patch Release information
Installing a license on the z/OS platform for Code1 Plus or MailStream Plus
Can MailStream Plus or Mail360 Manager verify if an IMb is unique for 45 days
Can MailStream Plus populate Mail.dat Field Code SEG-1123 'Barcode Verifier Indicator'
Unable to use Repository Configuration tool to do backup and restore in EngageOne version 6.6.9
Is it possible to deploy a "contains" operand in a formula condition in EngageOne Designer?
License Key is stale. RC=14: A valid Access key is required error during MailStream Plus new installation
Allowing more than 1 mailer id in a single job for the Full Service IMB barcode using MailStream Plus
Is the Mail.dat .epd EXTRA PIECE DETAIL file required and what is it for using MailStream Plus
Questions regarding rounded edge of bar chart in EngageOne Designer
'The procedure entry point ucrtbase.terminate could not be located in the dynamic link library' message observed in Portrait Dialogue
EngageOne Content Author Browser Support
"SQL Definition named 'MHExecutePerformanceMonitor' not found in the SQL Repository" message observed after Portrait Dialogue upgrade
Information about the MailStream Plus 8.4.3 Release
Resolve Portrait Foundation Configuration Suite showing an error when loading the configuration
Determining login time of user(s) in Portrait Dialogue
Log Table maintenance in Portrait Dialogue
Portrait Miner: Extra fields created when reading a text file containing stuttered double quotes
Resolve issue where an exception is thrown when trying to access an object opened by other user in EngageOne Designer
Portrait Dialogue - How to stop search engines from listing web mail pages
Assigning 3-digit ZIP Codes in parameter EP TBL with overlapping ranges using MailStream Plus
PostalOne! error 'The .cqt 3 Digit/5 Digit Container Division must be numeric when the .csm eInduction Indicator = Y' using MailStream Plus
Troubleshooting problems in Portrait Explorer
Ensuring zip code 11111 (or other invalid ZIP Codes) are not being treated as valid using MailStream Plus
Resolve Portrait Interaction Optimizer - strange behavior for suggestions in Contact Center
EngageOne Vault Zero Page DRP
Content Author failed due to the following error: Failed to build resource pack
Can I use the IDCURL parameter instead of having a Informed Delivery Campaign file using MailStream Plus
How does MailStream Plus know where to install the software or update on UNIX or Linux?
"Is it correct that Parcel Select Lightweight sack tags have STD in the Contents Lines, instead of PSLW or MKT using MailStream Plus"
MailStream Plus will not allow Standard Mail - Machinable Parcel. (ML TYP S M)
Questions on setting up a USPS Marketing Mail class job with Machinable Parcel for a Nonprofit mail piece in MailStream Plus
Checking a license on UNIX/Linux using MailStream Plus
Import External document in EngageOne Designer
Can MailStream Plus automatically turn palletization off or on, or can it automatically select to palletize by bundles or by sacks, to optimize a mailing
How do you contact the USPS PostalOne! HelpDesk
Mailing the entire MailStream Plus job at the single piece rate
Backing up Vault indexes using indexbackup.adm
Ensuring RTF fields display desired font in output from EngageOne Generate
Streamweaver - PDF add 2D (and other) Bar-Code(s) is incorrect
Is web-based design editor supported by EngageOne Designer?
Does MSDR00.BAT return an exit code using MailStream Plus on Windows?
EngageOne Designer upgrade from V6.x to any later release
How to load a MailStream Plus license on the Windows platform
Resolve Error "Msg1Gbh.exe failed with exit code -1" In EngageOne Content Author
How can I get a license file for Portrait Dialogue?
Missing dates in a structured journal from EngageOne non-accumulated batch
Resolve Primary Key Violation in EngageOne Designer
Misalignment of Hex values against data values in EngageOne Enrichment
Missing or incorrect Arabic characters in output from DOC1GEN following upgrade to Windows 2012 Server
'deliverDocument' web service fails with particular size of input file in EngageOne 4.X
Portrait Self Service Analytics - Failed to build focus metadata error
What does ALG PS parameter position 10 actually do using MailStream Plus.
How to stop EP ROL moving pieces to the Default entry point instead of the NDC in MailStream Plus
Resolve Error Opening Indexed G1LICEN, File Status = 98 in MailStream Plus on Linux LMIOBAT
How to find the locale key/USPS Facility Drop Site Key information to populate the MailStream Plus DRPKEY and PLTKEY sub keywords
How do you populate the Shipping Services File, Detail Record 2 records using MailStream Plus
Are the MailStream Plus monthly Postal Reference Files provided in a .zip file
Error "SearchDeliveryItemWS returning an invalid delivery item ID" in addition to the valid ID in EngageOne Server
Resolve XML Report File encoding mismatch in EngageOne Server
Content from EO Content Author not visible in EO Interactive Editor
GEN0437A Custom code page missing from the from HIP file
Interactive Editor Diagnostic tracing - changing log level in log4net.config
Admin page for EO Compose does not work after upgrade
DOC1GEN fails with error GEN0149A AFP GAD buffer overflow, try increasing size of GAD record size
How to know when the REPORT USPSQUAL will not be generated with undersize mailings using MailStream Plus
How to populate the CRID Customer Registration ID values on the Postage Statements produced by MailStream Plus
Can MailStream Plus produce the USPS 8125 Plant-Verified Drop Shipment form
Error "Invalid Value in Position(s)" Using MailStream Plus
Why wasn't the Shipping Services File (SSF) file created using MailStream Plus
Checking to see when the USPS Reference files expire in MailStream Plus
Information regarding the MailStream Plus USPS Reference files ie Postal Reference Files or PRF files use on different platforms
MailStream Plus v8.4.4 S01 Patch Release information
How to use the subkeyword BGLIN4 and Information Variables using MailStream Plus
Learning about the InkJet file that can be produced with the POSTIJ parameter using MailStream Plus
Resolve Portrait Dialogue issue in 6.2 where Dialogues run but progress is not shown
Unable to connect to EngageOne Designer when license is for multiple users
Why does MailStream Plus prepare mail to an SCF (SCF 125) if that mail is entered at a different SCF (SCF 120)?
Will new USPS PostalOne Mail.dat Clients affect MailStream Plus?
Installing a license on the z/OS platform for Code1 Plus or MailStream Plus
Can MailStream Plus or Mail360 Manager verify if an IMb is unique for 45 days
Can MailStream Plus populate Mail.dat Field Code SEG-1123 'Barcode Verifier Indicator'
Unable to use Repository Configuration tool to do backup and restore in EngageOne version 6.6.9
Is it possible to deploy a "contains" operand in a formula condition in EngageOne Designer?
License Key is stale. RC=14: A valid Access key is required error during MailStream Plus new installation
Question on EngageOne MS SQL Server 2012 Cluster configuration
Determining what ML TYP 'Class of Mail', 'Mail Type', and 'Presort Type' a mailpiece is in MailStream Plus
MailStream Plus compatibility with z13 or other processors for z/OS mainframe
Allowing more than 1 mailer id in a single job for the Full Service IMB barcode using MailStream Plus
Is the Mail.dat .epd EXTRA PIECE DETAIL file required and what is it for using MailStream Plus
Questions regarding rounded edge of bar chart in EngageOne Designer
Why do I receive COBOL FILE STATUS=92 FILE=MSRFMC (or other USPS db file) using MailStream Plus
Do you need to enter Access Keys during installation of the software with MailStream Plus
Information about the MailStream Plus 8.4.4 Release
Elimination of the use of Sacks for Periodical Flats and Marketing Mail Flats
How To fix viewing issues in questionnaires answers when participant identifier exceeds Int32 max value
Portrait Dialogue: Difference between BoogieBounce and SMTP bounce codes
'The procedure entry point ucrtbase.terminate could not be located in the dynamic link library' message observed in Portrait Dialogue
EngageOne Content Author Browser Support
"SQL Definition named 'MHExecutePerformanceMonitor' not found in the SQL Repository" message observed after Portrait Dialogue upgrade
Will MailStream Plus allow USPS Marketing Mail Flats in EMM trays
Following a McAfee anti-virus update, Portrait Foundation fails to start
Resolving error ABEND CODE=U4083 REASON=00000004 CEE0374C CONDITION=CEE3206S using testing Mail360 Manager IVPFILE test job
Setting up entry point parameters for destination discounts versus using a locale code using MailStream Plus
Presort settings to create sacks for Exceptional Dispatch using MailStream Plus
MailStream Plus v8.4.3 S01 – Software Patch Release
Information about the MailStream Plus 8.4.3 Release
Resolve Portrait Foundation Configuration Suite showing an error when loading the configuration
Determining login time of user(s) in Portrait Dialogue
Log Table maintenance in Portrait Dialogue
Portrait Miner: Extra fields created when reading a text file containing stuttered double quotes
Resolve issue where an exception is thrown when trying to access an object opened by other user in EngageOne Designer
Portrait Dialogue - How to stop search engines from listing web mail pages
Assigning 3-digit ZIP Codes in parameter EP TBL with overlapping ranges using MailStream Plus
PostalOne! error 'The .cqt 3 Digit/5 Digit Container Division must be numeric when the .csm eInduction Indicator = Y' using MailStream Plus
Troubleshooting problems in Portrait Explorer
Ensuring zip code 11111 (or other invalid ZIP Codes) are not being treated as valid using MailStream Plus
Resolve Portrait Interaction Optimizer - strange behavior for suggestions in Contact Center
How to have the SSIS packages run on a server other than the main database in Portrait HQ
When upgrading from Portrait Interaction Optimizer v5.5 to v5.5 U1 does the database need upgrading?
How To Find If Portrait Dialogue have a QR Code generator
How to Send SMS or email with URLs as text, not a hyperlink
How to increase the total number of processing threads in Portrait Dialogue
Input file not found for @@DLVCT error when installing the postal reference files on Linux using MailStream Plus
Resolve Portrait Dialogue: ORA-01591: lock held by in-doubt distributed transaction string
Error "org.xml.sax.SAXParseException: The entity name must immediately follow the '&' in the entity reference" in EngageOne Digital Delivery
Ensuring zip code 11111 (or other invalid ZIP Codes) are not being treated as valid using MailStream Plus
Error "The install4j wizard could not find a Java (TM) Runtime Environment" when installing OpenEDMS
Resolve "An error occurred during the processing of a configuration file required to service this request" in EngageOne Content Author 6.0
How to understand 'HTTP/1.1 500 Internal Server Error' in EngageOne Server
How to resolve installation fails for Microsoft SQL CLR Types in EngageOne Content Author
'A font package is required to correctly display the page' message in EngageOne Designer
Resolve issue where an exception is thrown when trying to access an object opened by other user in EngageOne Designer
Doc1 Designer: Error "Cannot insert duplicate key" and Primary Key Violation with PK_ExternalItemUsage while publishing HIP
Resolve error "the server process could not be started because the configured identity is incorrect" in Potrait Visual Dialogue
'The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: SQL Server returned an incomplete response. The connection has been closed.' message in EngageOne Server
'Cannot Open Backup Device 'c:*.dbk' Operating system error 5(Access is Denied)' message on SQL Server with EngageOne® Designer
Determining the difference between MM and EMM, T, H, and E trays in letter mailings and when are each used using MailStream Plus
Resolve "an invalid character was found in text content' error when opening a report in Report Portal and when launching Message Designer in Portrait Dialogue
Resolve COBOL file status 37 error (with Postal Reference Files or other files) in MailStream Plus
Error: "no character data is allowed in content model" during XML import in EngageOne Designer
Error "There is insufficient free space on disk volume 'c:' to create the database" when restoring EngageOne Designer database
Error "Unable to connect to the database. Login failed for user 'DOC1Login" in EngageOne Designer
How to increase the Send and Recieve timeout in Web.config file in Portrait HQ
How to resolve application hangs/freezes, "access violation", and "APPCRASH" event log errors in Portrait Dialogue
'The procedure entry point ucrtbase.terminate could not be located in the dynamic link library' message observed in Portrait Dialogue
How to find the locale key/USPS Facility Drop Site Key information to populate the MailStream Plus DRPKEY and PLTKEY sub keywords
Resolving "The RPC server is unavailable", "Access is denied"," Interface not supported", "The remote procedure call failed", "The remote procedure call failed and did not execute" in Portrait Dialogue.
'org.xml.sax.SAXParseException: src-resolve: Cannot resolve the name' message in EngageOne Server
'The HTTP request is unauthorized with client authentication scheme' message in Portrait Dialogue
'java.sql.SQLException: Invalid argument(s) in call' message while Batch execution in EngageOne Server
Resolve error "Program received signal SIGSEGV, Segmentation fault." in EngageOne Vault
" unable to process JSON com.fasterxml.jackson.core.JsonParseException: Unexpected character ('<' (code 60))" error when submitting document in EngageOne Server
Resolving the error: ABEND=S222 U0000 REASON= 00000000 using Mail360 Manager on z/OS
Resolve ERROR: “Item has already been added. Key in dictionary: 'XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX' Key being added: 'XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX'”
Resolve 'Something went wrong :: javax.mail.MessagingException: Exception reading response' in EngageOne Digital Delivery (formerly E-Messaging)
Portrait Dialogue - DCOM Error 1053 attempting to start the service srvcMHDialog with arguments
Error: 'The system cannot find the batch label specified - append_lib' in EngageOne Server when running NA Batch
Error 'ORA:02292:integrity constraint violated - child record is found' is observed while deleting a 'User' in Dialogue Admin
Resolve error "A file I/O error occurred. Possible causes of this error may include insufficient disk space, user permissions problem, or time-out." in EngageOne
Error "Sys.WebForms.PageRequestManagerServerErrorException: An unknown error occurred while processing the request on the server" in EngageOne ContentAuthor
Error "An add-on for this website failed to run" in EngageOne Interactive Editor (EngageOne Server)
Resolve error 'ORA-06650: line 1, column 7: PLS-00201:identifier 'domain:procedure' must be declared' in Portrait Dialogue
Resolve error "service terminated with service-specific error incorrect function" while starting Quadstone portal websrver qp2.2A in Portrait SSA
Resolve issue where a PDF with no content gets generated as a result of 'PreviewDocument' Web Service call in EngageOne
"Missing Shortcut Windows is searching for ..." or "The system cannot find the file specified" type errors in MailStream Plus on Windows
Error 'ORA-02049: timeout: distributed transaction waiting for lock' in Portrait Dialogue
Resolve error 'Failed to connect to server' while running create database script in Portrait Explorer
How to resolve error 'The client version you are using does not match the server version' in Portrait Miner
Resolving the error 'COBOL FILE STATUS=39 FILE=MSIDCMI FUNCT=OPEN EXT FILE NM=MSIDCMI' using MailStream Plus
Resolve error "Interface not supported" on windows XP machine with 2008 server for Portrait Dialogue
ERROR 74722: Invalid character value for cast specification in EngageOne Vault
Official Link to download JBoss 6.2.0 Enterprise Application Platform (EAP) package to host EngageOne Server
Portrait Dialogue error: [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied while performing RefreshSystemData in SQL Server
'Error applying transforms. Verify that the specified transform paths are valid' message in EngageOne Designer
'Designer Client is unable to connect to Designer Application Server' message in EngageOne Designer
Setting the Language using environment variable LC_ALL and LANG in UNIX OS in EngageOne Generate
How to have the SSIS packages run on a server other than the main database in Portrait HQ
Information about the upcoming MailStream Plus 8.4.1 Release
A Guide to installing Spectrum Miner
"XML validation failed whitespace must not occur between externally declared elements with element content in standalone document" error in EngageOne Designer
Information about the MailStream Plus 8.4.2 Release
How is MailStream Plus supporting the USPS Oct 3, 2021 thru Dec 26, 2021 temporary price increase for Commercial Parcels
License Key is stale. RC=14: A valid Access key is required error during MailStream Plus new installation
"An error occurred while installing font ‘OCRB’ via the EngageOne Resource Access Server Authentication failure” in Engage Designer
Information about the MailStream Plus 8.4.4 Release
Tag Print System II gives error reading MailStream Plus 8.4.0 TRA and PLT file
Why do I receive COBOL FILE STATUS=92 FILE=MSRFMC (or other USPS db file) using MailStream Plus
EngageOne Compose Designer - Error when publishing a HIP file - "The directory name is invalid."
Portrait Miner: Why don't the entries in the first row of a data file become the field names in a new focus?
The difference between DOC1MAKE and Key Map Generator in EngageOne Designer
Can I use the IDCURL parameter instead of having a Informed Delivery Campaign file using MailStream Plus
Retry Logic during document composition in EngageOne Server
Doc1 Designer: Error "Cannot insert duplicate key" and Primary Key Violation with PK_ExternalItemUsage while publishing HIP
Resolve error "the server process could not be started because the configured identity is incorrect" in Potrait Visual Dialogue
'The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: SQL Server returned an incomplete response. The connection has been closed.' message in EngageOne Server
'Cannot Open Backup Device 'c:*.dbk' Operating system error 5(Access is Denied)' message on SQL Server with EngageOne® Designer
Determining the difference between MM and EMM, T, H, and E trays in letter mailings and when are each used using MailStream Plus
Resolve "an invalid character was found in text content' error when opening a report in Report Portal and when launching Message Designer in Portrait Dialogue
How to find the locale key/USPS Facility Drop Site Key information to populate the MailStream Plus DRPKEY and PLTKEY sub keywords
Resolving "The RPC server is unavailable", "Access is denied"," Interface not supported", "The remote procedure call failed", "The remote procedure call failed and did not execute" in Portrait Dialogue.
Resolve ERROR: “Item has already been added. Key in dictionary: 'XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX' Key being added: 'XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX'”
Resolve 'Something went wrong :: javax.mail.MessagingException: Exception reading response' in EngageOne Digital Delivery (formerly E-Messaging)
Error 'ORA:02292:integrity constraint violated - child record is found' is observed while deleting a 'User' in Dialogue Admin
Resolve error "A file I/O error occurred. Possible causes of this error may include insufficient disk space, user permissions problem, or time-out." in EngageOne
Resolve Portrait Dialogue: ORA-01591: lock held by in-doubt distributed transaction string
Error "org.xml.sax.SAXParseException: The entity name must immediately follow the '&' in the entity reference" in EngageOne Digital Delivery
Ensuring zip code 11111 (or other invalid ZIP Codes) are not being treated as valid using MailStream Plus
Error "The install4j wizard could not find a Java (TM) Runtime Environment" when installing OpenEDMS
Resolve "An error occurred during the processing of a configuration file required to service this request" in EngageOne Content Author 6.0
How to understand 'HTTP/1.1 500 Internal Server Error' in EngageOne Server
Characters showing as question marks
Error 'The server process could not be started because the configured identity is incorrect' while trying to sign in to Visual Dialogue
How to Resolve Microsoft Distributed Transaction Coordinator (MSDTC) error in Portrait Dialogue
How to resolve installation fails for Microsoft SQL CLR Types in EngageOne Content Author
'A font package is required to correctly display the page' message in EngageOne Designer
Resolve issue where an exception is thrown when trying to access an object opened by other user in EngageOne Designer
Doc1 Designer: Error "Cannot insert duplicate key" and Primary Key Violation with PK_ExternalItemUsage while publishing HIP
Resolve error "the server process could not be started because the configured identity is incorrect" in Potrait Visual Dialogue
'The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: SQL Server returned an incomplete response. The connection has been closed.' message in EngageOne Server
'Cannot Open Backup Device 'c:*.dbk' Operating system error 5(Access is Denied)' message on SQL Server with EngageOne® Designer
Determining the difference between MM and EMM, T, H, and E trays in letter mailings and when are each used using MailStream Plus
Resolve "an invalid character was found in text content' error when opening a report in Report Portal and when launching Message Designer in Portrait Dialogue
Resolve COBOL file status 37 error (with Postal Reference Files or other files) in MailStream Plus
Error: "no character data is allowed in content model" during XML import in EngageOne Designer
Error "There is insufficient free space on disk volume 'c:' to create the database" when restoring EngageOne Designer database
Error "Unable to connect to the database. Login failed for user 'DOC1Login" in EngageOne Designer
How to increase the Send and Recieve timeout in Web.config file in Portrait HQ
How to resolve application hangs/freezes, "access violation", and "APPCRASH" event log errors in Portrait Dialogue
Adding Carriage Return/Line Feed (CR/LF) in QR code/Barcode in EngageOne Designer
Saving attachments in SOAP UI generated by SOAP Request XML
Fatal SSH error With EDGE client - "Couldn't agree on a client-to-server cipher"
'The procedure entry point ucrtbase.terminate could not be located in the dynamic link library' message observed in Portrait Dialogue
How to find the locale key/USPS Facility Drop Site Key information to populate the MailStream Plus DRPKEY and PLTKEY sub keywords
Resolving "The RPC server is unavailable", "Access is denied"," Interface not supported", "The remote procedure call failed", "The remote procedure call failed and did not execute" in Portrait Dialogue.
'org.xml.sax.SAXParseException: src-resolve: Cannot resolve the name' message in EngageOne Server
'The HTTP request is unauthorized with client authentication scheme' message in Portrait Dialogue
'java.sql.SQLException: Invalid argument(s) in call' message while Batch execution in EngageOne Server
Resolve error "Program received signal SIGSEGV, Segmentation fault." in EngageOne Vault
" unable to process JSON com.fasterxml.jackson.core.JsonParseException: Unexpected character ('<' (code 60))" error when submitting document in EngageOne Server
Resolving the error: ABEND=S222 U0000 REASON= 00000000 using Mail360 Manager on z/OS
Resolve ERROR: “Item has already been added. Key in dictionary: 'XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX' Key being added: 'XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX'”
Resolve 'Something went wrong :: javax.mail.MessagingException: Exception reading response' in EngageOne Digital Delivery (formerly E-Messaging)
Portrait Dialogue - DCOM Error 1053 attempting to start the service srvcMHDialog with arguments
Error: 'The system cannot find the batch label specified - append_lib' in EngageOne Server when running NA Batch
Error 'ORA:02292:integrity constraint violated - child record is found' is observed while deleting a 'User' in Dialogue Admin
Resolve error "A file I/O error occurred. Possible causes of this error may include insufficient disk space, user permissions problem, or time-out." in EngageOne
Error "Sys.WebForms.PageRequestManagerServerErrorException: An unknown error occurred while processing the request on the server" in EngageOne ContentAuthor
Error "An add-on for this website failed to run" in EngageOne Interactive Editor (EngageOne Server)
Resolve error 'ORA-06650: line 1, column 7: PLS-00201:identifier 'domain:procedure' must be declared' in Portrait Dialogue
Resolve error "service terminated with service-specific error incorrect function" while starting Quadstone portal websrver qp2.2A in Portrait SSA
Resolve issue where a PDF with no content gets generated as a result of 'PreviewDocument' Web Service call in EngageOne
"Missing Shortcut Windows is searching for ..." or "The system cannot find the file specified" type errors in MailStream Plus on Windows
Difference between LDAP and OpenLDAP within EDGE
Error: USER COMPLETION CODE=4083 REASON CODE=00000004 using MailStream Plus on z/OS
Resolving error ABEND CODE=U4083 REASON=00000004 CEE0374C CONDITION=CEE3206S using testing Mail360 Manager IVPFILE test job
'Import of Microsoft Distributed Transaction Coordinator (MS DTC) transaction failed' message in Portrait Dialogue
".WebApplicationException: HTTP 401 Unauthorized" error in EngageOne Server
How do you contact the USPS PostalOne! HelpDesk
Error 'ORA-02049: timeout: distributed transaction waiting for lock' in Portrait Dialogue
Resolve error 'Failed to connect to server' while running create database script in Portrait Explorer
How to resolve error 'The client version you are using does not match the server version' in Portrait Miner
Resolving the error 'COBOL FILE STATUS=39 FILE=MSIDCMI FUNCT=OPEN EXT FILE NM=MSIDCMI' using MailStream Plus
Resolve error "Interface not supported" on windows XP machine with 2008 server for Portrait Dialogue
ERROR 74722: Invalid character value for cast specification in EngageOne Vault
Official Link to download JBoss 6.2.0 Enterprise Application Platform (EAP) package to host EngageOne Server
Portrait Dialogue error: [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied while performing RefreshSystemData in SQL Server
'Error applying transforms. Verify that the specified transform paths are valid' message in EngageOne Designer
'Designer Client is unable to connect to Designer Application Server' message in EngageOne Designer
Setting the Language using environment variable LC_ALL and LANG in UNIX OS in EngageOne Generate
How to have the SSIS packages run on a server other than the main database in Portrait HQ
Possible reasons the USPS 'scorecard' is reporting "undocumented pieces" in mailings from MailStream Plus
COBOL File Status 93 error on MSMDSFB file (or other files) in MailStream Plus
McAfee and excluding EngageOne Server files
Do you need to enter Access Keys during installation of the software with MailStream Plus
Installing a license on the z/OS platform for Code1 Plus or MailStream Plus
Information about the 8.4.0 release of MailStream Plus
Information about the upcoming MailStream Plus 8.4.1 Release
A Guide to installing Spectrum Miner
"XML validation failed whitespace must not occur between externally declared elements with element content in standalone document" error in EngageOne Designer
Setting up entry point parameters for destination discounts versus using a locale code using MailStream Plus
MailStream Plus v8.4.3 S01 – Software Patch Release
Elimination of the use of Sacks for Periodical Flats and Marketing Mail Flats
Information about the MailStream Plus 8.4.3 Release
Using the SOAP AddAttachment service in EngageOne Server
Checking to see when the USPS Reference files expire in MailStream Plus
Information about the MailStream Plus 8.4.2 Release
How is MailStream Plus supporting the USPS Oct 3, 2021 thru Dec 26, 2021 temporary price increase for Commercial Parcels
License Key is stale. RC=14: A valid Access key is required error during MailStream Plus new installation
"An error occurred while installing font ‘OCRB’ via the EngageOne Resource Access Server Authentication failure” in Engage Designer
Information about the MailStream Plus 8.4.4 Release
Tag Print System II gives error reading MailStream Plus 8.4.0 TRA and PLT file
Why do I receive COBOL FILE STATUS=92 FILE=MSRFMC (or other USPS db file) using MailStream Plus
EngageOne Compose Designer - Error when publishing a HIP file - "The directory name is invalid."
Portrait Miner: Why don't the entries in the first row of a data file become the field names in a new focus?
The difference between DOC1MAKE and Key Map Generator in EngageOne Designer
Can I use the IDCURL parameter instead of having a Informed Delivery Campaign file using MailStream Plus
Retry Logic during document composition in EngageOne Server
S01 patch release for IBMi users of MailStream Plus version 8.4.0
Portrait Dialogue - Failure retrieving domain with Pcm domain Id
Resolve Primary Key Violation in EngageOne Designer
Error 255 on a Linux machine using MailStream Plus
Custom font displays incorrectly during EngageOne Designer Preview
Checking a license on UNIX/Linux using MailStream Plus
Additional Resources
Ideas
Submit your innovative ideas around Software & Data Solutions existing and future software & data offerings
Online Forums
Connect with other users and discuss topics around your Software & Data Solution
Precisely U
Flexible programs for end users and partners using Precisely solutions.
Find Support by Product
Find your product to access Product Documentation & Knowledge articles
Blogs
Review the latest industry trends and best practices to help you integrate, verify, locate, and enrich your data
Precisely Data Experience
Precisely is the global leader in data integrity. No single data provider possesses the combined experience, ability and product catalog of Precisely
Precisely APIs
Enrich your data, and enhance your applications, business processes and workflows with dozens of powerful location & identity APIs
MapInfo Marketplace
Find new tools and utilities that will make MapInfo Pro better than ever!
Product Downloads
Our Download area contains an extensive portfolio of product evaluations, upgrades and updates, utilities and more
Software Maintenance Handbook
The Software Maintenance Handbook offers detailed information on the many support options available to you
Winshuttle Support
Find your product support information for Winshuttle products